In May 2007, Microsoft employee Geert Desager posted a brilliant video called “Break Up” with a message proclaiming his employer did indeed “get it.” That traditional media no longer connected with the consumer and that the consumer has moved on. He posted the video on a Microsite Blog at http://www.bringbackthelove.com.
Other bloggers – myself included – predicted it would go viral. It did in a huge way. Winning high praise, a huge audience and multiple awards, including a bronze lion in Cannes.